Governance

Owned by the business. Governed by enterprise controls.

Each team maintains its own definitions — delegated, versioned with rollback, and tracked in change logs.

What it is

The teams that know the data maintain it, and every change can be undone.

Domains distribute the ownership. Sales maintains pipeline definitions, Finance maintains its own, and each team applies its own expertise to the area it knows best. Delegated administration means none of them needs org-wide rights to do it.

Teams work in real time, tuning the context as they learn what agents need and keeping it current as Salesforce and the business change. A change takes effect on the next request, with no deployment. Rigorous controls sit underneath: every entity, brief and skill has a draft and an active version, activating records what changed and why, and any version can be rolled back in one action. Where Used shows what depends on a definition before anyone edits it.

And every activation is marked on the usage charts, so changes in trends can be attributed to changes in configuration.

See what a change did
ContextWorks · Opportunity 360

Versions

A version records which fields and elements this entity uses. It does not freeze the elements themselves: edit a metric and every entity using it changes at once.

Version
Comment
v24
Current shape — instructions, synonyms and elements as they stand.
v23
Quarter-end review: curated set confirmed, no changes carried.
v22
Files capped at five after a trim warning on document-heavy deals.
v21
Amount synonyms broadened: "deal size", "value".
v20
No functional change — reactivated to confirm the rollback path.
v19
Description sharpened for the catalog: when to reach for this, not what it holds.
Deactivate Six of twenty-four shown

Usage · loads by day

Opportunity 360 · trailing 30 days

Every activation is marked where it happened.

Aug 30 Aug 31 Sep 1 v21 Sep 2 Sep 3 Sep 4 v22 Sep 5 Sep 6 Sep 7 Sep 8 v23 Sep 9 Sep 10 Sep 11 Sep 12 v24 Sep 13
Every version carries a comment, a name and a time — and every activation is marked on the usage that followed it.

Governance · Versions

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Governance · Versions
What it provides

Versioning, delegation, and a complete change log.

Everything your AI tools and agents know about your CRM data comes from here. It belongs with the people who know what the data means, under the controls IT and security expect.

Artifacts are versioned

Every entity, brief and skill has a draft and an active version. Activation records what changed, and any previous version can be restored in one action.

Domains have delegated administration

Each domain has its own managers. They edit, activate and roll back their own context without org-wide admin rights.

The change log tracks everything

Every change and update, in one place: who activated what, when, and why.

See ContextWorks in action.

A short walkthrough of how context gets built, what an agent receives, and how it reaches the tools your team already uses.

Schedule a demo

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