Schedule a demo

ContextWorks

Trusted, curated CRM context that every agent, tool, and prompt can rely on — assembled live, and correct for whoever is asking.

How it works Architecture

Key capabilities

Where every agent starts

Build the full context

Your choice of AI tools and agents

Full visibility of how AI is accessing your data

Owned by the business, governed by enterprise controls

What a connected AI tool can and cannot see

What Salesforce gives you, and what we add

Get
hands on

Concepts through reference

Getting started

Install through first agent call

Also from Akoonu

Forecasting and pipeline intelligence

Notes on agents, context, and why permissions are the hard part.

Direct answers to the questions we get most often.

Concepts, building, deploying, and the full reference.

The company, the team, and our values.

Salesforce AEs, SIs, and consultants.

Questions or just to say hello.

Product

How it works Architecture Catalog Build Deploy Observe Governance Security Salesforce Why we built it Pricing

Resources

Blog FAQ Help Docs

Company

About Partners Contact

Also from Akoonu

RevWorks Schedule a demo

ContextWorks New | RevWorks

Introduction

What is ContextWorks

Getting Started

Install and set up
Your first entity
Preview and verify
Connect an agent

Concepts

Overview
Entities
Versions
Levels
Semantics
Elements
Domains
Domain management
Domain access
Security
Write access
Payloads

Building

The Catalog page
Studio tour
The Entities page
Fields
Instructions
Related lists
References
Named filters
Metrics
Formulas
Enrichments
Domains
Turning writes on
Briefs
Skills
Change Log

Deploying

Overview
Deployment Overview
Agentforce
MCP
Prompt Builder
Custom scoped tools

Observing

Overview
Trends
Usage
Quality and performance
Issues
Debug Logs
Writes

Administering

Overview
Settings
Sharing setup
Import / export
Access and cache
Danger zone

Admin Agent

The admin agent
The admin tools
The packaged admin skills

Reference

Overview
Apex API
Provider SPI
Invocable actions
JSON payload schema
Query filters

Examples

Overview
Example: a seller's Account 360
Example: a scoped domain tool
Example: an Apex enrichment provider

Introduction

What is ContextWorks

Getting Started

Install and set up
Your first entity
Preview and verify
Connect an agent

Concepts

Overview
Entities
Versions
Levels
Semantics
Elements
Domains
Domain management
Domain access
Security
Write access
Payloads

Building

The Catalog page
Studio tour
The Entities page
Fields
Instructions
Related lists
References
Named filters
Metrics
Formulas
Enrichments
Domains
Turning writes on
Briefs
Skills
Change Log

Deploying

Overview
Deployment Overview
Agentforce
MCP
Prompt Builder
Custom scoped tools

Observing

Overview
Trends
Usage
Quality and performance
Issues
Debug Logs
Writes

Administering

Overview
Settings
Sharing setup
Import / export
Access and cache
Danger zone

Admin Agent

The admin agent
The admin tools
The packaged admin skills

Reference

Overview
Apex API
Provider SPI
Invocable actions
JSON payload schema
Query filters

Examples

Overview
Example: a seller's Account 360
Example: a scoped domain tool
Example: an Apex enrichment provider

contextworks

Docs
Introduction

Introduction

ContextWorks documentation — Introduction.

What is ContextWorksHow ContextWorks turns agent context into configuration: the problem, entities, and how the pieces fit.

Let us know how we can help.

Product

How it works
Architecture
Catalog
Build
Deploy
Observe
Governance
Security
Salesforce

Get started

What it is
Install
Your first entity
Connect an agent
Pricing

Documentation

Concepts
Building
Deploying
Observing
Administering
Reference

Resources

Blog
FAQ
Examples
ContextWorks Admin Agent

Akoonu

Akoonu home
RevWorks
Why we built it
About
Partners
Contact

Your CRM data, agent-ready.

Made in Montana with ♥ © 2026 Akoonu

Type to search the docs and site...

Conversation

Ask anything about ContextWorks — what it does, how it works, security, setup.

Press Esc to close

Playground · Change the entity configuration, then click Preview to see the results Mock org — sample data